Social and communication challenges and practical cases of implementation of management information systems in higher education

Abstract

The purpose of the study was to substantiate and provide recommendations for improving the educational activities of higher education institutions based on the use of the Microsoft Power Platform. The study used a set of general and special methods of scientific cognition, namely: the method of analysing theoretical aspects and examples of practical use of Microsoft Power Platform for creating management information systems, the descriptive method, and the method of logical presentation of findings. The paper discussed theoretical aspects and examples of practical use of Microsoft Power Platform for creating management information systems. The use of information technologies to improve the interaction between the university administration and students of education has been studied. Attention was focused on solving specific management problems and the difficulties that arise during implementation. The possibilities of using the MS Power App platform to create a convenient and effective communication channel that will facilitate the exchange of ideas and feedback were clarified. The problem of insufficient effectiveness of traditional feedback systems in higher education was analysed and ways to improve performance using modern low-code platforms were proposed. Additionally, the role of strategic partnerships between universities and technology providers was highlighted, demonstrating how collaborative efforts can enhance the implementation of management information systems and contribute to the overall efficiency and innovation within the educational sector. The results of the study confirmed the feasibility of introducing information technologies to improve feedback systems in higher education institutions. The proposed recommendations will contribute to improving the quality of the educational process and the effectiveness of strategic partnerships in higher education